At Pikef, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a hassle-free return policy. You may return most items within 30 days of receipt for a full refund or exchange, provided the items are unused, in their original packaging, and in resalable condition. To initiate a return, please contact our customer service team at contact@pikef.com with your order details. We will provide you with a return authorization and instructions on how to send back your items. Please note that customers are responsible for return shipping costs unless the return is due to a defect or error on our part. Once we receive and inspect the returned items, we will process your refund or exchange promptly. Thank you for shopping with Pikef, and we are here to ensure you have a positive experience with our products and services.